Last Updated: September 16, 2026
Welcome to VELZORIQ.
These Terms of Use govern your access to and use of velzoriq.com and its related content, features, and services.
VELZORIQ is an online automotive care and accessories retail brand operated by LUBE CITY COMPANY.
By accessing or using this website, you agree to these Terms of Use.
If you do not agree with these Terms, please discontinue use of the website.
Website Operator
Brand: VELZORIQ
Business Operator: LUBE CITY COMPANY
Business Registration Status: Individual
Customer Service: service@velzoriq.com
Business Address:
G/F, 7 Palm Street
Tai Kok Tsui, Kowloon
Hong Kong
Lawful Use
You may use this website only for lawful purposes.
You must not:
• Attempt unauthorized access to the website or related systems
• Interfere with website operation or security
• Introduce malicious software
• Use the website to engage in fraud
• Violate applicable laws
• Infringe the rights of another person
Product Information
We make reasonable efforts to display product descriptions, dimensions, specifications, compatibility information, photographs, prices, and availability accurately.
Product colors, packaging, appearance, or other details may differ slightly because of screen settings, lighting, manufacturing variations, photography, product updates, or other reasonable factors.
Vehicle Compatibility
Certain products may be designed for specific vehicle makes, models, model years, surfaces, or applications.
Customers are responsible for reviewing applicable compatibility and fitment information before purchase.
Where requested, please provide accurate vehicle information.
Automotive Product Use
Products should be used only according to their intended purpose and applicable instructions.
Cleaning and detailing products should be tested on a small or inconspicuous area where appropriate before broader use.
VELZORIQ product information is provided for general product and shopping purposes and does not constitute professional mechanical, repair, engineering, or vehicle safety advice.
Pricing
Product prices are displayed on our website and during checkout.
Applicable shipping charges, taxes, or other charges collected by us will be disclosed before the order is submitted.
Prices may change prospectively without notice.
Price changes generally will not affect properly accepted and paid orders, except where necessary to correct an obvious error and permitted by applicable law.
Intellectual Property
Content available through VELZORIQ, including branding, original text, graphics, photographs, website layout, and other original content, may be protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, commercially exploit, or create derivative works from protected website content without authorization except where permitted by law.
Third-party trademarks and intellectual property remain the property of their respective owners.
Third-Party Services
Our website may use or link to third-party payment, shipping, advertising, analytics, technology, or other service providers.
Third-party services may be subject to their own terms and privacy policies.
Website Availability
We make reasonable efforts to maintain reliable access to the website but do not guarantee uninterrupted or error-free operation.
We may perform maintenance, modify features, or temporarily suspend website functionality where reasonably necessary.
Disclaimer
To the extent permitted by applicable law, this website and its content are provided on an “as available” basis.
Nothing in these Terms excludes or restricts warranties, guarantees, or consumer rights that cannot legally be excluded.
Limitation of Liability
To the maximum extent permitted by applicable law, LUBE CITY COMPANY and VELZORIQ will not be responsible for indirect or consequential losses arising solely from use of the website where such liability may lawfully be excluded.
Nothing in these Terms limits liability where doing so would be unlawful.
Purchases
Purchases made through VELZORIQ are also governed by our:
• Terms of Purchase
• Shipping Policy
• Return & Refund Policy
• Privacy Notice
Privacy
Our handling of personal information is described in our Privacy Notice and Your Privacy Choices page.
Changes to These Terms
We may update these Terms from time to time.
Changes will be published on this page together with an updated revision date.
Governing Law
These Terms are governed by the laws of the Hong Kong Special Administrative Region, subject to mandatory consumer protections that may apply in the jurisdiction where a customer resides.
Contact
VELZORIQ
Operated by LUBE CITY COMPANY
Email:
service@velzoriq.com
Business Address:
G/F, 7 Palm Street
Tai Kok Tsui, Kowloon
Hong Kong